The publish Expedia Group unveils enhanced features for TAAP Travel Advisors appeared first on TD (Travel Daily Media) Travel Daily.
Expedia Group introduced enhanced features to assist journey advisors put together for the vacation journey season. The new features can be found to members of the Expedia Travel Agent Affiliate Program (TAAP) and embrace an extension of Expedia’s Live Agent Chat to advisors and an improved lodging quote course of.
“As part of our continuing commitment to helping travel advisors deliver incredible experiences for the travellers they serve, Expedia Group is further innovating our TAAP solutions to put the most useful tools at their disposal,” mentioned strategic account director Gareth Davies. “Travel advisors continue to play a crucial role in the travel landscape, and we’re thrilled to provide them with the resources they need to have an even bigger impact on today’s travellers.”
Live Agent Chat connects TAAP advisors instantly with a human agent on-line at any time. Previously solely out there to TAAP advisors within the US and Canada, the service will now be accessible in different markets, together with Australia, Belgium, Ireland, Netherlands, New Zealand, Philippines, Singapore and the United Kingdom. In the approaching months, TAAP will prolong Live Agent Chat to extra areas in native languages.
With the brand new, expanded dwell chat, advisors all over the world now have extra flexibility to decide on a buyer help channel that meets their preferences. And, with ease-of-use features, TAAP advisors can shortly resolve reserving questions in order that they will save time and concentrate on delivering distinctive traveller experiences.
The new capabilities inside the citation service let TAAP advisors title and save quotes for future reference, evaluate and modify quotes, and shortly start reserving from a saved quote. Additionally, the replace permits advisors to trace and handle all their quotes in a single place for improved visibility and comfort.
Expedia Group additionally introduced a rising suite of selling property for advisors, together with greater than 300 customisable templates for social media, electronic mail advertising, banners and extra. The advertising suite is designed to assist TAAP advisors achieve a aggressive edge by rising visibility and engagement with travellers.
The publish Expedia Group unveils enhanced features for TAAP Travel Advisors appeared first on Travel Daily.
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